General Clerical Test

Purpose: Developed to assess clerical speed and accuracy, numerical skills, and language-related skills.

Population: Clerical applicants and workers.

Score: Four: Clerical, Numerical, Verbal, and Total.

Time: (46-51) minutes.

Author: The Psychological Corporation.

Publisher: The Psychological Corporation.

Description: The General Clerical Test is a nine-part right/wrong test assessing skills related to general clerical and office management. According to the manual, the test may be used to predict success in jobs requiring applications of the three specific areas, the suitability of a given job for a particular applicant, or in assigning an inexperienced person to appropriate work.

Scoring: The main test consists of nine parts, summing to three subscores labeled Clerical, Numerical, and Verbal. The first section, Clerical, consists of two parts and reflects speed and accuracy on perceptual tasks. The Numerical section contains three parts reflecting computation, reasoning, and error location. The Verbal component consist of four sections addressing spelling, grammar, vocabulary, and reading comprehension. All items have one correct answer and responses are entered directly onto the test booklet.

Reliability: Test-retest correlations are moderate given continued evidence from reliability studies that considerable improvements in scores is noted on retesting.

Validity: Correlations included in the manual provide reasonable evidence for content, criterion-related, concurrent, contrasted groups, and correlations with other tests. A note of caution: users must be aware of the fact that not all types of validity evidence are available for all populations.

Norms: Norms are included for paralegal students, community college trainees, customer service applicants, clerical/service positions in public utilities, blue collar and management trainee positions, and multiple levels of clerical tasks in industry, government, and university settings. It should be noted that in most cases the norms reflect scores of white females. Scores reflective of male respondents are included in blue collar, utility, and management trainee positions. No separate gender-based norms are available.

Suggested Uses: It is recommended that the General Clerical Test may be most appropriately used in educational rather than actual employment settings, although using it in such settings will garner some helpful information.